At Nexora Corp, we value your privacy and are committed to protecting your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.
1. INFORMATION WE COLLECT
We collect information to provide better services to all our users. This includes:
- Personal Identification: Name, email address, phone number, and billing/shipping addresses.
- Marketplace Data: Transaction details for product purchases, license keys, and digital service history.
- Technical Data: IP addresses, browser types, and device information across our ecosystem.
2. HOW WE USE YOUR INFORMATION
We use the collected data for various purposes:
- To process payments and fulfill marketplace orders in BDT.
- To provide customer support and notify you about service changes.
- To maintain the security of our platform and prevent fraudulent activities.
- To comply with the Digital Security Act 2018 of Bangladesh and other local regulations.
3. PAYMENT PROCESSING
Nexora Marketplace uses industry-standard encryption and secure gateways to process BDT payments. We do not store your full credit card or bank credentials on our servers. All transaction data is handled in compliance with local banking regulations.
4. DISCLOSURE TO THIRD PARTIES
We do not sell your personal data. We may share information with trusted third-party providers (such as SSLCommerz, BKash, or hosting partners) solely to facilitate our services. We may also disclose data if required by the law enforcement agencies of Bangladesh.
5. YOUR RIGHTS
You have the right to access, update, or request the deletion of your personal data. To exercise these rights, please contact our privacy team at legal@nexoracorp.com.
DATA SAFETY & APP COMPLIANCE
In accordance with Google Play Store and Apple App Store Data Safety requirements, we clearly disclose the data collected through our applications and website:
- Name: Collected for account creation and personalized services.
- Email Address: Collected for authentication, account recovery, and communication.
- Phone Number: Collected for verification, security, and contact purposes.
- Device & App History: Collected to ensure app security, prevent fraud, and analyze crash reports.
All data is transmitted securely over an encrypted connection (HTTPS) and is not shared with or sold to unverified third parties.
DATA DELETION & RETENTION POLICY
You have the full right to request the deletion of your account and all associated personal data from our servers. Once a request is made, we will permanently delete your Name, Email, Phone Number, and any other personal identifiers within 30 days.
To request data deletion, you can: